Employment

  • Undergraduate Students

    Desk Assistant (DA)

    The Desk Assistant is a part-time, paraprofessional staff member of the Department of Housing and Residential Life at Florida International University. The Desk Assistant works closely with and is directly responsible to the immediate supervisor, the Assistant Residence Life Coordinator (ARLC) but works in collaboration with the Residence Life Coordinator and the Residence Life Staff in the particular area of placement. The Desk Assistant will enforce Housing & University policies, rules and regulations, serve as a receptionist for the front desk, provide information to desk patrons, and provide excellent customer service. As a Desk Assistant, you will be directly responsible for coordinating a Residential atmosphere conducive to student needs and interests.

    Typically, we hire for this position in the Spring for the following Fall Semester, and the end of the Fall Semester for Spring Semester.

    Any questions regarding this position should be directed to the Office of Residential Life

    Housing Ambassador

    The Housing Ambassador is a part-time, paraprofessional staff member of the Department of Housing and Residential Life at Florida International University. The Housing Ambassadors, with the support of the Housing Office Staff, provide outstanding customer service to students, staff, parents and guests while enforcing Housing & University policies, rules and regulations.  Duties include greeting customers, answering phone call and e-mail inquiries, giving hall tours and working Housing marketing events.

    Typically, we hire for this position when openings occur.

    Any questions regarding this position should be directed to the Housing Office

    Mail Assistant (MA)

    The Mail Assistant is a part-time, undergraduate student, paraprofessional staff member of the Office of Residential Life. Mail Assistants duties include distribution of mail and packages in an orderly fashion, following the guidelines provided by supervisor. The Mail Assistant works closely with Residential Life staff. MAs work at the Housing Package Center (HPC) supervised by the Assistant Director of Conduct & Administration. MAs also work in University Apartments supervised by the Assistant Residence Life Coordinator (ARLC) and the Residence Life Coordinator (RLC) of that area.

    Typically, we hire for this position in the Spring for the following Fall Semester, and the end of the Fall Semester for Spring Semester.

    Any questions regarding this position should be directed to the Office of Residential Life

    Resident Assistant (RA)

    The Resident Assistant (RA) position is a part-time job and unique student leadership opportunity in which to get involved in the Department of Housing and Residential Life. The RA lives and works with a community of approximately 30 to 75 students in an assigned housing area on the Modesto A. Maidique Campus (MMC) at Florida International University. The RA serves as a resource, role model, and peer educators to residents. Residential Life Coordinators (RLC) supervise RAs to create an engaged living-learning community, interact in 1on1 conversations with each residents on their floor, and to execute learning strategies to meet departmental goals of student personal development, community, social justice, and global responsibility. Most RA responsibilities occur during evening and weekend hours.

    The qualifications, major areas of responsibility, and requirements of the Resident Assistant position are outlined below:

     A. Minimum Employment Qualifications

    The following criteria must be met in order for a student to be given initial consideration as a candidate for the RA position:

    • Meet all Florida International University student employment eligibility requirements, including a Level 2 Background Check and Fingerprinting.
    • Enrolled as a full-time (12-18 hours) undergraduate student at FIU.
    • Possess a minimum FIU cumulative and FIU semester GPA of 5 (undergraduate). Exceptions to this must be approved by the supervising Residence Life Coordinator and Residential Life leadership.
    • Must have lived on-campus at FIU for a minimum of one (1) semester (Fall or Spring) prior to starting the position.
    • Have a good student conduct record, defined as not having been involved in serious violations or incidents (including marijuana, alcohol, and physical violence), not be a “repeat offender” of policy violations, and not have received student conduct probation or housing exclusion status.
    • Must be available every Thursday from 3:15pm - 5:00pm at MMC during the Fall 2018 and Spring 2019 semesters for departmental meetings and trainings.
    • Must submit a resume and cover letter stating their interest in the Resident Assistant position.
    • Limit evening commitments and not enroll in classes that start after 4:30pm on more than two (2) evenings per week.
    • For “Early Fall (June Start) RAs”
      • Must be available for an anticipated start date of June 3, 2019 and be available for all of Early Fall RA Training up to the first day of classes on June 17, 2019; no excused absences from RA training will be granted.
      • Must be available during the first 2 weekends of the Early Fall 2018 semester. All RAs are required to perform their duties during these times.
    • For “Fall (August Start) RAs”
      • Must be available for an anticipated start date of August 4, 2019 and be available for all of Fall RA Training up to the first day of classes on August 26, 2019; no excused absences from RA training will be granted.
      • Must be available during the first 2 weekends of the Fall 2018 semester. All RAs are required to perform their duties during these times.

     B. Responsibilities and Tasks

     1. Academic and Student Success

    The RA will demonstrate academic and student support for residents in the following ways:

    • Model positive academic behaviors and keep academics as a priority.
    • Create a floor/residential community conducive to academic success and studying e.g., enforce quiet/courtesy hours, encourage study groups, maintain community/study hours
    • Engage in academic success interventions and intentional one-on-one conversations with residents consistent with departmental requirements and learning outcomes.
    • Understand and know university academic support services/resources and refer residents when necessary.
    • Identify and offer assistance to residents with academic needs.
    • Provide opportunities for residents to interact with faculty members.
    • Collaborate with and encourage the use of the Academic Resource Center (ARC) and the tutoring staff.
    • Foster residents’ involvement in Living and Learning Communities and other academic programs and services.
    • Perform other duties as assigned.

     2. Community

    The RA will demonstrate building community in the following ways:

    • Encourage responsible behavior by demonstrating ethical conduct and enforcing the Florida International University and Housing and Residential Life regulations and policies.
    • Interact with residents to gain an awareness of their individual interests/needs, as well as the needs of the community.
    • Be visible, available, and accessible to residents.
    • Hold community-wide floor meetings when necessary.
    • Facilitate intentional interactions with residents and roommate/suite agreements with residents on the floor. Provide opportunities to revisit and revise agreements throughout the year as needed.
    • Complete bulletin boards with components as detailed by supervisor.
    • Report all concerns with residents to the Residential Life Coordinator (RLC).
    • Plan social opportunities for residents on a regular basis throughout the year to encourage interpersonal and inclusive group interactions among residents.
    • Encourage residents’ involvement in the planning and implementation of community development learning strategies.
    • Collaborate and support with other staff members and/or the Hall Council within the Residence Hall Association (RHA) to create engagement opportunities for residents throughout the year attending events, participating in initiatives, and promoting hall council involvement on the floor.
    • Support the National Residence Hall Honorary (NRHH) Golden Panther Chapter by recognizing the accomplishments of residents and fellow staff members, as well as supporting chapter-led recognition initiatives (e.g. Of-the-Month nominations, National Residence Hall Month promotions, etc.) and service project opportunities.
    • Perform other duties as assigned.

     3. Social Justice

    The RA will demonstrate a commitment to inclusion in the following ways:

    • Accept and encourage the diversity of beliefs, values, and interests of FIU students. The RA must be consistent in behavior towards all students, regardless of race, ethnic background, socioeconomic status, sexual orientation, gender identity and expression, disability, religion, etc.
    • Educate residents about diversity issues through, including but not limited to, passive and active means. This may include creating and posting bulletin boards, holding conversations, host/attending cultural events, and supporting campus events.
    • Participate and engage in departmental trainings and continued learning on the subject of diversity and inclusion.
    • Role model inclusion by engaging in dialogue with residents and staff members and engage in personal reflection.
    • Address actions and words that limit our efforts towards creating an environment that supports and encourages the acceptance of diversity.
    • Maintain an inclusive floor community environment, including the RA room, which needs to be welcoming to all residents.
    • Contact professional staff immediately to report incidents.
    • Perform other duties as assigned.

     4. Crisis Intervention

    The RA will demonstrate counseling and helping skills within crisis situations in the following ways:

    • Understand that RAs are mandatory reporters of student incidents and emergency situations for the University.
    • Assist residents with conflicts, participate in mediations, and encourage conflict resolution.
    • Identify and respond appropriately to student concerns dealing with situations, such as violence, bias, sexual assault, suicidal ideation, depression, anxiety, domestic disputes, etc., and work with your supervisor to resolve them.
    • Understand and know all departmental crisis protocols.
    • Maintain appropriate confidentiality while assisting Residential Life and University staff (including FIU Police Officers and Detectives, Counseling Center, Victim Empowerment, Dean of Students, Ombudsperson, etc.) during a crisis or emergency.
    • Foster a sense of care and compassion when responding to students in crisis and Follow up with residents regarding crisis situations.
    • Know appropriate resources and refer students during and after crisis situations (i.e., Counseling Center, the Victim Empowerment Program, etc.). Inform supervisors as directed.
    • Immediately report dangerous or life-threatening student behaviors to a supervisor for appropriate and timely intervention.
    • Perform other duties as assigned.

    Duty and On-Call Responsibilities

    RAs play a key role in helping to maintain the safety and security of their assigned area. All RAs share responsibility in a rotating duty schedule. While on duty, the RA is expected to:

    • Serve on-call duty hours on assigned nights, remaining in the designated housing area (5pm-8am, Sunday through Thursday; and 5pm-5pm, Friday and Saturday; and on university holidays and break periods).
    • When serving as a secondary RA on duty, RAs will have front desk responsibilities for the daily 5pm-9pm shift and as needed.
    • Conduct rounds of their assigned area a minimum of three (3) times per evening between 9pm-1am.
    • Carry the duty cell phone and respond to all calls immediately.
    • Confront and document policy violations immediately following the incident.
    • Report all incidents and policy violations to the appropriate staff members on call.
    • Complete Work Orders and report all damages as necessary.
    • Check all exterior and office doors in the evening and lock/unlock as needed.
    • Seek assistance from other student staff, professional staff, Public Safety, or other resources as necessary.
    • Perform other duties as assigned.

     5. Administration and Building Management

    The RA will demonstrate administration in the following ways:

    • Know resources available, including the RA Manual, FIU Student Handbook, and FIU website.
    • Participate in all staff trainings prior to the start of each semester (Early Fall, Fall, and Spring).
    • Participate in University sponsored events, e.g. First-Year Student Convocation, Home Football Games, Homecoming, Parent & Family Weekend, Leadership Summit, Open Houses, departmental luncheons, and other events as assigned.
    • Attend all Departmental In-Service sessions (Thursdays from 3:15pm-5:00pm).
    • Attend weekly, 2-hour RA staff meetings in assigned area.
    • Play a positive role in staff meetings and in staff relationships by providing support, flexibility, and assistance when needed, and actively participating in staff development activities and outings.
    • Meet weekly for a 1-hour, one-on-one meeting with the Residence Life Coordinator (RLC) or Assistant Residence Life Coordinator (ARLC).
    • Attend, be on time for, and be prepared for all meetings, staff activities, and trainings.
    • Complete all administrative tasks fully and punctually. Tasks include, but are not limited to, submitting Work Orders, answering emails, and submitting incident reports.
    • Respond to requests for information and resident follow up as requested in a timely manner.
    • Check and empty staff mailbox each business day.
    • Read and respond to all communications.
    • Be aware of facilities needs and submit service requests (Work Orders) promptly for facility-related issues.
    • Communicate respectfully and effectively with residents, fellow student staff members, and professional staff.
    • Maintain confidentiality with student information at all times. Do not discuss resident issues with peers or other residents. Discuss resident issues with your supervisor.
    • Be flexible and willing to do other duties as assigned.

    Student Conduct and Policy Enforcement

    By accepting employment with the University, a RA has accepted responsibility for understanding, adhering to, and enforcing all Housing and University policies. RAs serve as role models for other students. The RA is expected to:

    • Abide by all Florida State Laws and Federal Laws at all times (on and away from campus).
    • Assist students in knowing what is expected of them and the reasons for these expectations.
    • Confront, report, and document all policy violations.
    • Attend administrative hearings and serve as a witness either on or off campus, when necessary, and support the FIU Student Conduct process.
    • Understand the limitations of RA authority, and seek further assistance when necessary.
    • Perform other duties as assigned.

    Facilities Management

    The RA is expected to perform a variety of duties that contribute to the smooth functioning of a residence hall. The RA is expected to:

    • Assist in preparing the residence halls for opening and closing each semester, including check-in/check-out forms and procedures, remembering that the RA is the first to arrive and last to leave their area.
    • Be present for and perform all responsibilities associated with check-ins and check-outs.
    • Encourage and assist residents with promptly reporting necessary Work Orders and facilities issues.
    • Conduct rounds, safety and security checks, fire drills, and assigned health and safety inspections.
    • Perform other duties as assigned.

    Master Key Card/Key Usage

    RAs have access to master key cards/keys to assist with resident lock-outs, room inspections, emergency response, or as directed by supervisors. With these master key cards/keys the RA is expected to:

    • Never enter a room, suite, or apartment without approval from the Residence Life Coordinator (RLC) On-Duty, except during designated health and safety inspections or fire safety drills.
    • MUST be accompanied by another Residential Life staff member when entering a resident’s room when the resident is not present.
    • MUST always sign out/in master key card/key when needed. Once signed out, a master key card/key can only be used by that staff member.
    • Return master key cards/keys immediately after use, and never leave the residence hall or apartment community with a master key card/key.

     

    Note:  Misuse or losing a master key card/key may result in immediate termination from the RA position.

     C. Compensation

     1. RA Room

    By nature of the position, the RA is required to live on campus, and therefore, is provided with private accommodations. The RA will be expected to reside and maintain a presence in this assigned unit while employed in this position. RAs are expected to adhere to all policies including the Guest Policy and Occupancy Policy (as defined in the FIU Student Handbook). RAs may not have other people living in the RA room. The RA room is considered a work environment and should be welcoming to all residents and be able to host work related responsibilities in the room.

     

    RAs are expected to be in their RA room between 11pm -7:30am (Sunday nights - Friday mornings) and 1am - 7:30am (Saturday mornings & Sunday mornings). A RA will not be approved to take leave on weekdays (Sunday - Thursday) while classes are in session.  Unused leave cannot accrue and may not be transferred from one semester to another.

     2. Stipend

    RAs will receive a stipend of approximately $140.00 every two (2) weeks. RAs assigned to rooms without private kitchens may receive additional compensation.

    D. Policies/Requirements

     1. Agreement Dates

    Student housing remains open year-round. The RA appointment begins prior to Early Fall or Fall classes and ends after Spring classes are completed. Specific dates will be provided in the RA Agreement corresponding to the departmental and university calendars. The RA must be available to work during the RA Agreement dates, including assigned holiday/vacation periods. Housing will remain open during Thanksgiving, Winter Break, and Spring Break. During these periods, staff will be expected to remain on campus. The level of staff coverage will be determined prior to each vacation period, although each RA should plan to work during these break times.

     2. Weather Emergencies/Hurricanes

    In the event of a hurricane or other weather-related emergency, RAs are essential personnel and will be expected to work in the on-campus student evacuation center and/or accompany residents to a shelter. RAs will be responsible for communicating information to students and assisting students in the residence hall, FIU evacuation center, or shelter.

     3. Time Off

    A RA may request weekend leave for up to four (4) weekends per semester. RAs must communicate all personal travel plans where they will be away from FIU with their supervisor. When requesting nights, weekends, or holidays away from campus for personal travel reasons, RAs must not purchase airfare, train tickets, or make hotel reservations for their personal trips until after they have received written supervisor approval. RAs are not allowed to be away from campus for more than three (3) consecutive nights. The weekend period starts Friday at 5pm and goes through Sunday at 9pm. The RA will be expected to maintain presence in their assigned room/apartment overnight during the week and weekend, except during approved weekends off. 

    4. Outside Employment

    The RA may not be employed or hold position outside of the RA position, unless granted written approval by the Residence Life Coordinator and Associate Director of Residential Life. The RA will be expected to request such approval in writing each semester, indicating their desired work schedule. If granted permission for outside employment, the RA may be permitted to work up to a maximum of eight (8) hours per week. The RA’s performance, visibility, availability, GPA, and other commitments outside of the RA position will be considered in determining whether approval is granted. If approval is granted, the RA will be expected to limit or discontinue their outside employment if the Residence Life Coordinator deems it necessary.

    5. Extracurricular Involvement

    The RA position requires a high amount of visibility and availability. Therefore, the RA is expected to carefully consider his/her involvement in other university or community organizations. RAs will not be approved to participate in activities or positions that require more than eight (8) hours each week.

    RAs are not permitted to go through new member intake processes including, but not limited to, Greek recruitment, informal/formal rush, new member pledge processes, snap-bids, etc. Only RAs who were already members of Greek organizations before June 1, 2019 will be permitted to be members of Greek organizations.

    During the employment period, RAs will not be approved to hold other leadership positions on campus (i.e., SGA Executive Board, President of a student organization, or other leadership obligations that would exceed eight [8] hours per week of involvement).

    The RA may not hold an elected office in a Community Council, the Residence Hall Association (RHA), or the National Residence Hall Honorary (NRHH).

    Each semester, the RA will be required to submit a schedule of their activities, including all regularly scheduled classes, work hours, meetings, outside involvements, etc. to the Residence Life Coordinator (RLC). Changes to this schedule throughout the semester must be discussed and approved by the Residence Life Coordinator.

    The RA will be expected to limit or discontinue their involvement in outside activities and organizations if the Residence Life Coordinator deems it necessary. Such determinations would be based on the RA’s ability to perform their responsibilities in the RA position, concerns with academics, and possible conflicts of interest that could conflict with the RA position and their position as an employee of Housing and Residential Life, the Division of Student Affairs, and Florida International University.

    RAs will not be permitted to hold a student assistantship, student teaching position, or an internship exceeding eight (8) hours per week during the RA contract dates.

    6. Staff Conduct

    As an employee of Housing and Residential Life, the Division of Student Affairs, and Florida International University, RAs are expected to represent the department, division, and University in a positive manner. The RAs are expected to conduct themselves in a fashion that demonstrates support for supervisors, other RAs, Housing and Residential Life employees, Student Affairs administrators, and other university staff. The RA may not become involved in activities that impede the official business of the university, or inappropriately demonstrate a lack of support for university staff, policies, or procedures.

    If a RA is involved in a violation of the Student Code of Conduct, their employment as a RA may be terminated immediately, and the RA would be required to check out of the RA Room within 24 hours.

    The RA serves as a university employee and representative of the Department of Housing and Residential Life; and as such it is expected that their online representations through social media outlets such as Snapchat, Facebook, Twitter, Instagram, etc. are in no way viewed as offensive by the university community, department, or staff. Additionally, violations of the FIU Residential Life Social Media Policy may result in immediate termination (for example, underage RAs holding what appears to be alcohol, a video showing a RA exhaling smoke, a RA commenting on a resident’s room inspection or a resident’s behavior, or sharing confidential information).

     E. Employer Information

    If you have questions or concerns about the Resident Assistant position, please contact the Office of Residential Life. The office is open Monday - Friday, 8:00am - 5:00pm.

    Tutors

    Residential Life tutors are undergraduate students who demonstrate vast knowledge and understanding of a variety of subjects ranging from math, sciences, business and writing. The tutors work evenings Sunday through Thursday between the hours of 5pm to 11pm at the Academic Resource Center in Lakeview South 133. The tutoring center is a free resource to all residential students.

    Typically, we hire for this position at the end of each semester for the following semester.

    Any questions regarding this position should be directed to Brian Tu, Assistant Director of Residential Life.

  • Graduate Students

    Assistant Residence Life Coordinator (ARLC)

    The Assistant Residential Life Coordinator (ARLC) or Graduate Assistant for Residential Life (GRAD) is a part-time (20 hours per week appointment), live‑in graduate student staff member of Housing and Residential Life at Florida International University.  The ARLC reports to a Residential Life Coordinator and provides assistance in the operation of a specific residence hall/apartment area. The qualifications, compensation, expectations, and major areas of responsibility of the ARLC include the following:

    The qualifications and major areas of responsibility of the Assistant Residential Life Coordinator include the following:

    Qualifications

    Must possess an earned Bachelor's Degree and be admitted to a graduate program at Florida International University.  Prior work experience in residential life is preferred – previously utilizing a curricular approach.  Other qualifications include:  exhibit a caring, helpful, and positive attitude; serve as a role model and leader for a community;  have the ability to organize tasks, prioritize duties, confront policy violations, and effectively complete the many components of the job; have skills to effectively supervise staff and facilitate group discussions, lead training sessions, engage in public speaking, and meet with students to discuss conduct violations and hold students accountable for their behavior and actions; have prior knowledge of residential living‑learning philosophy; and the ability to interact with a diverse student population.

    Policies/Requirements

    The following items outline several requirements or policies that a Graduate Assistant for Residential Life must adhere to:

    1. Apartment

    By nature of the position, an ARLC is required to live on campus, and therefore, is provided with private accommodations.  An ARLC will be expected to reside in their assigned unit while in the position.  An ARLC will be expected to maintain presence in the assigned unit overnight during the week and weekends, except during approved time off. 

    1. Outside Employment

    Graduate Assistants for Residential Life may not be employed or hold any paid position outside of Housing and Residential Life. 

    1. Staff Conduct

    As an employee of Housing and Residential Life, the Division of Student Affairs and Florida International University, an ARLC will be expected to abide by all HRL policies, FIU policies, and State and Federal laws. In the event of resignation or termination of contract, the ARLC will need to vacate the assigned unit within 24 hours. An ARLC is expected to abide by all policies and represent the department, division, and university in a positive manner.  An ARLC is expected to conduct themselves in a fashion that demonstrates support for supervisors, colleagues, Housing and Residential Life employees, Student Affairs administrators, and other university staff.  An ARLC may not become involved in activities that impede the official business of the university, or inappropriately demonstrate a lack of support for university staff, policies, or procedures.

    1. Contract Dates/Holiday and Vacation Periods

    Student housing remains open year-round.  The Graduate Assistant for Residential Life appointment begins on July 22, 2019, and ends on May 11, 2020.  The ARLC is expected to be available to work during these dates.  The ARLC position is a .50 FTE appointment (20 hours per week). Due to the nature of work of Housing and Residential Life ARLCs will have commitments outside of office hour time, and during nights and weekends. Housing also remains open during Thanksgiving, Winter Break, and Spring Break.  During these periods, ARLCs may be expected to work (if the University is open) and provide on‑call coverage evenings and weekends (as assigned).  The level of staff coverage will be determined prior to each vacation period.

    1. Academic Standing

    An ARLC for Residential Life is expected to be enrolled as a full‑time graduate student and be making satisfactory progress toward a degree while in the position.  Any exceptions to the full‑time status must be approved by the Department.  Full‑time enrollment is defined as a minimum of 9 credit hours per semester.

    1. Time Off

    During July training, ARLC staff will be provided “black-out” dates - these are dates that staff are required to be on-campus and assisting the department.  These dates include, but are not limited to:  check-in days, check-out days, staff trainings, homecoming, all-staff events, and admissions’ events.  An ARLC may request weekend leave for up to four weekends per semester.  A weekend is defined for this purpose as 5pm Friday – 10pm Sunday.   Unless granted time off by Central Staff (Director or AD), an ARLC is expected to maintain presence in their assigned apartment overnight.  Unused leave cannot accrue and may not be transferred from one semester to another.  Any additional leave time must be approved by the Director of Residential Life or her designee.

     

    Areas of Responsibility

    The exact duties of each ARLC shall be determined by the supervisor at the start of each semester.  Duties also vary based on assigned location.  Major areas of responsibility and expectations may include:

    Student Learning and Development

    The ARLC is expected to oversee the promotion of individual and group development through the implementation of the Residential Curriculum.  As an educator, the ARLC will:

    • Develop intentional student interactions and learning strategies focused on the curricular experience, that seek to create a meaningful residential experience, assess curriculum through the ongoing development of lesson plans, and mentor at-risk students living on-campus
    • Provide support to living learning communities and academic initiatives as outlined by the department.
    • Monitor and hold staff accountable for planning, and evaluating student interactions and learning.
    • Serve on various departmental committees and collaterals to advance the educational experience, including but not limited to residential curriculum, diversity and inclusion, security and safety, and sexual assault awareness and education.

    Supervision

    The RLC is expected to supervise staff who are selected to be in their assigned residence hall(s).  As a supervisor, the ARLC will:

    • Assist with selecting, training, and co-supervising student desk assistants, and/or resident assistants.
    • Assist with planning, and implementing quality training of staff, in collaboration with the Office of Residential Life.
    • Plan and implement staff development that fosters learning.
    • Provide clear expectations for all staff members and hold staff accountable.
    • Challenge staff to think critically and to reflect on their leadership, ethics, and values.
    • Ensure staff understands and implements departmental and university mission/vision.
    • Maintain weekly one-on-one meetings and staff meetings to not only disseminate information but also provide intentional opportunities to learn where ARLCs will educate and teach.
    • Provide both on-going informal and formal performance feedback per Residential Life calendar for all staff

    Advising

    The ARLC is expected to advise the hall council of the residence hall/apartment area and establish a positive rapport with student leaders, in order to provide individual advisement as necessary. As an advisor, the ARLC will:

    • Recruit, select, oversee election process in residence hall/apartment area, and/or induct Hall Council members.
    • Attend all Hall Council meetings and activities.
    • Act as a resource person for Hall Council members along with RLC.
    • Conduct regular individual meetings with designated Executive Board officers.
    • Serve as an ex-officio member of the Executive Board.
    • Appropriately challenge and support students and student groups.
    • Establish rapport with students and student groups.
    • Facilitate reflection to make meaning from experiences with students and student groups.
    • Facilitate problem solving and individual decision making.
    • Know and follow applicable laws, policies, and professional ethical guidelines relevant to advising and supporting students’ development.

    Community

    The ARLC is expected to ensure residents feel included and the community provides an environment where students are able to invest in academics and their community. As a role model and professional, the ARLC will:

    • Collaborate with other ALRCs, RLCs and/or University offices/departments to facilitate student and academic success.
    • Provide guidance to ensure the Hall Council members are advised appropriately.
    • Challenge and support student staff and Hall Council members to work with them developmentally with a focus on learning.
    • Create and develop an intentional and transformative residence hall community experience.
    • Encourage staff to interact with students and build healthy, appropriate relationships.
    • Encourage staff to be available and visible to students.
    • Promote positive interactions and decisions, which affirms individual responsibility, demonstrates respect for others, personal boundaries and University property.

    Academic and Student Success

    The ARLC is expected to provide individual support to student academics, personal well-being, and success. The ARLC must be able to demonstrate care and respect to all students. As an advocate, the ARLC will:

    • Foster and maintain relationships with university academic support services and oversee the referral of students to university resources.
    • Follow up and provide support with staff and students regarding their involvement in incidents.
    • Intervene and make referrals as appropriate to individual and/or group concerns in a timely manner.
    • Provide basic counseling and crisis management interventions to students while educating appropriately; be an educator to student staff to be able to manage low-level referral situations.
    • Encourage staff to foster a learning-centered environment by educating students on University and HRL policies; proactively developing individual relationships with students, and listening to the individual needs of each student.
    • Assist Learning Communities in area and development of programs and services to enhance these initiatives.

    Student Conduct and Crisis Intervention

    The ARLC is expected to handle and intervene in crisis in a calm and professional manner. The ARLC must demonstrate patience while being an educator during and after incidents. As a crisis responder and conduct officer, the ARLC will:

    • Serve as a University hearing officer and case manager.
    • Manage the administrative process of conduct from beginning to closure of cases, while communicating effectively with the RLC/Assistant Director/Associate Director, the Office of Student Conduct and Conflict Resolution and other offices as needed.
    • Adjudicate student conduct while utilizing a student learning approach.
    • Provide on-scene response to campus situations and provide support for RAs.
    • Educate staff to enforce University and Housing policies.
    • Participate in rotating on-call duty coverage for assigned coverage area during academic year and break housing periods.

    Administration & Building Management

    The ARLC is expected to maintain an efficient and effective residence hall operation. As an administrator, the ARLC will:

    • Perform administrative duties to maintain a functioning residence hall complex, such as check‑in and check‑out, room transfers, key audits, occupancy reports, health and safety inspections, fire drills, etc.
    • Collaborate with the Housing Office staff to follow up with occupancy, room transfers, and student registration and payment issues.
    • Complete all paperwork in an accurate, thorough, and timely manner.
    • Conduct facilities walkthroughs and report ongoing facilities and safety/security concerns.
    • Monitor the physical maintenance of the hall in cooperation with Housing Facilities.
    • Maintain an efficient front desk, and office operations and budget.

    _____________________________________________________________________________ 

    Desk Assistant (DA)

    The Desk Assistant is a part-time, paraprofessional staff member of the Department of Housing and Residential Life at Florida International University. The Desk Assistant works closely with and is directly responsible to the immediate supervisor, the Assistant Residence Life Coordinator (ARLC) but works in collaboration with the Residence Life Coordinator and the Residence Life Staff in the particular area of placement. The Desk Assistant will enforce Housing & University policies, rules and regulations, serve as a receptionist for the front desk, provide information to desk patrons, and provide excellent customer service. As a Desk Assistant, you will be directly responsible for coordinating a Residential atmosphere conducive to student needs and interests.

    Typically, we hire for this position in the Spring for the following Fall Semester, and the end of the Fall Semester for Spring Semester.

    Any questions regarding this position should be directed to the Office of Residential Life.

    Mail Assistant (MA)

    The Mail Assistant is a part-time, undergraduate student, paraprofessional staff member of the Office of Residential Life. Mail Assistants duties include distribution of mail and packages in an orderly fashion, following the guidelines provided by supervisor. The Mail Assistant works closely with Residential Life staff. MAs work at the Housing Package Center (HPC) supervised by the Assistant Director of Conduct & Administration. MAs also work in University Apartments supervised by the Assistant Residence Life Coordinator (ARLC) and the Residence Life Coordinator (RLC) of that area.

    Typically, we hire for this position in the Spring for the following Fall Semester, and the end of the Fall Semester for Spring Semester.

    Any questions regarding this position should be directed to the Office of Residential Life.

    Office Assistant (OA)

    The Office Assistant is a part-time, graduate student, paraprofessional staff member of the Department of Housing and Residential Life at Florida International University. The Office Assistant will serve as a receptionist for the desk, serving as an information resource to callers, taking messages, and forwarding calls appropriately. The Office Assistant will manage programming budgets and will assist on a number of projects and tasks, including but not limited to; maintain inventories, assist with reports, distribution of advertisements, manage supplies and process paperwork. Office Assistants work Monday through Friday between the hours of 9am to 5pm. The Office Assistant works closely with and is directly responsible to the immediate supervisor, the Residence Life Coordinator.

    Typically, we hire for this position in the Spring/Summer for the upcoming academic year.

    Any questions regarding this position should be directed to the Office of Residential Life.

     

  • Professional Staff

    Residence Life Coordinator (RLC)

    Residential Life Coordinators (RLCs) are first, and foremost educators. The RLC reports to an Assistant Director. RLCs are responsible for the residence hall(s) that they are assigned to, and to lead and educate the community to enable student development and learning. RLCs will have the opportunity to create, implement, and manage a comprehensive residential curricular plan designed to contribute to students’ personal development, community, social justice, and global responsibility.

    The qualifications and major areas of responsibility of the Residential Life Coordinator include the following:

    AREAS OF RESPONSIBILITY

    Student Learning and Development

    The RLC is expected to oversee the promotion of individual and group development through the implementation of the Residential Curriculum.  As an educator, the RLC will:

    • Develop intentional student interactions and learning strategies focused on the curricular experience, that seek to create a meaningful residential experience, assess curriculum through the ongoing development of lesson plans, and mentoring at-risk students living on-campus.
    • Provide support to living learning communities and academic initiatives as outlined by the department.
    • Monitor and hold staff accountable for planning, and evaluating student interactions and learning.
    • Serve on various departmental committees and collaterals to advance the educational experience, including but not limited to, residential curriculum, diversity and inclusion, security and safety, and sexual assault awareness and education.

    Supervision

    The RLC is expected to supervise staff who are selected to be in their assigned residence hall(s).  As a supervisor, the RLC will:

    • Select, train, and supervise 9-15 Resident Assistants, and train and supervise one Graduate Assistant (GA).
    • Supervise clerical staff and a GA in the oversight of desk operations and student staff.
    • Plan and implement staff development that fosters learning.
    • Provide clear expectations for all staff members and hold staff accountable.
    • Challenge staff to think critically and to reflect on their leadership, ethics, and values.
    • Ensure staff understands and implements departmental and university mission/vision.
    • Maintain weekly one‑on‑one meetings and staff meetings to not only disseminate information but also provide intentional opportunities to learn where RLCs will educate and teach.
    • Provide both on-going informal and formal performance feedback per Residential Life calendar for all staff.

    Community

    The RLC is expected to ensure residents feel included and the community provides an environment where students are able to invest in academics and their community. As a role model and professional, the RLC will:

    • Collaborate with other RLCs and/or University offices/departments to facilitate student and academic success.
    • Provide supervision for the GA to ensure the Hall Council members are advised appropriately.
    • Challenge and support GA to work with Hall Council members developmentally with a focus on learning.
    • Create and develop an intentional and transformative residence hall community experience.
    • Encourage staff to interact with students and build healthy, appropriate relationships.
    • Encourage staff to be available and visible to students.
    • Promote positive interactions and decisions, which affirm individual responsibility, demonstrating respect for others, personal boundaries and University property.

    Academic and Student Success

    The RLC is expected to provide individual support to student academics, personal well-being, and success. The RLC must be able to demonstrate care and respect to all students. As an advocate, the RLC will:

    • Foster and maintain relationships with university academic support services and oversee the referral of students to university resources.
    • Follow up and provide support with staff and students regarding their involvement in incidents.
    • Intervene and make referrals as appropriate to individual and/or group concerns in a timely manner.
    • Provide basic counseling and crisis management interventions to students while educating appropriately; be an educator to student staff to be able to manage low-level referral situations.
    • Encourage staff to foster a learning-centered environment by educating students on University and HRL policies; proactively developing individual relationships with students, and listening to the individual needs of each student.
    • Oversee Learning Communities in area and assist in continuous development of programs and services to enhance these initiatives.

    Student Conduct and Crisis Intervention

    The RLC is expected to handle and intervene in crisis in a calm and professional manner. The RLC must demonstrate patience while being an educator during and after incidents. As a crisis responder and conduct officer, the RLC will:

    • Serve as a University hearing officer and case manager.
    • Manage the administrative process of conduct from beginning to closure of cases, while communicating effectively with the Assistant/Associate Director, the Office of Student Conduct and Conflict Resolution and other offices as needed.
    • Ensure GA adjudicates student conduct while utilizing a student learning approach.
    • Provide on-scene response to campus situations and provide support for RAs and Grads in conjunction with emergency response personnel.
    • Educate staff to enforce University and Housing policies.
    • Participate in rotating on-call duty coverage for assigned coverage area during the full calendar year.

    Administration & Building Management

    The RLC is expected to maintain an efficient and effective residence hall operation. As an administrator, the RLC will:

    • Perform administrative duties to maintain a functioning residence hall complex, such as check‑in and check‑out, room transfers, key audits, occupancy reports, health and safety inspections, fire drills, etc.
    • Collaborate with the Housing Office staff to follow up with occupancy, room transfers, and student registration and payment issues.
    • Complete all paperwork in an accurate, thorough, and timely manner.
    • Conduct facilities walkthroughs and report ongoing facilities and safety/security concerns.
    • Monitor the physical maintenance of the hall in cooperation with Housing Facilities.
    • Maintain an efficient front desk, and office operations and budget.

    Preferred Qualifications

    Master's Degree in College Student Personnel or related area and prior work experience in Housing and Residence Life. Graduate level residence life staff experience, supervising resident assistants and advising student organizations are preferred. Experience in working with residential curriculum or curricular approach is strongly preferred.

     

    This is a full‑time, 12 month, live‑in professional staff member of the Department of Housing and Residential Life at Florida International University. RLCs are required to live in an apartment on campus in order to perform the duties of the RLC position. Apartments are furnished and utilities, cable, and internet included.

    University HR policies dictates that full-time benefits eligible staff members work 8am-5pm or 9am-6pm Monday-Friday. Due to additional nights and weekend commitments the RLC position standard work hours are 9am-5pm Monday-Friday.

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Contact

11200 SW 8th St.
UT 121
Miami, FL 33199

305-348-4190
Fax 305-348-4295

Office Hours

Monday – Friday: 8AM – 5PM

housing@fiu.edu

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