The University Ombudsperson provides a forum for students to discuss and identify options to resolve student issues with faculty, staff, departments, or programs. The Ombudsperson helps students who have encountered problems or conflicts within the University, particularly problems not being adequately addressed through normal channels, or which processes and procedures seem incapable of, or are causing an inordinate delay in resolving. The Ombudsperson may resolve problems through various methods, including making inquiries or referrals to the appropriate University department for review.

Notice: Emailing the Ombudsperson creates a public record and comprises confidentiality. Communication with the Ombudsperson does not constitute a formal process to FIU of any complaint or grievance. The Ombudsperson will not guarantee confidentiality under the following conditions: a crime is witnessed or reported; there appears to be imminent harm to self or others; or matters involving minors.

Referring a student to the Ombudsperson?  Please provide the student this document.


Sofia Trelles
Student Ombudsperson
Graham Center 219


The Ombudsperson does not provide services electronically and will request a face-to-face or telephone meeting to best understand your circumstances. Scheduling an appointment by telephone is suggested.

*Medical students enrolled in the the Herbert Wertheim College of Medicine should contact the HWCOM Ombuds Office.

Faculty Ombudsperson
Dr. Rebecca Friedman
Office of the Provost - PC 520A