Counseling & Psychological Services

Due to classes moving to remote learning and in an abundance of caution, we are currently operating remotely.

If you experience an emergency, call police as follows:

· On-Campus FIU Emergency: 305-348-5911.

· Off-Campus Emergency: 911

The CAPS/VEP Call Center began operating on 4/21/20. Please be careful to listen to the instructions when you call. Be ready to give your name, phone number, Panther ID and email address to the receptionist.

CAPS/VEP scheduled appointments will be held over the phone or by videoconference (through a HIPAA-compliant platform).

Your clinician will call before your scheduled appointment to determine your current needs. Your message will be returned in a timely manner. (Note: Calls from CAPS/VEP during remote services may appear to be from a private or blocked phone number.)

We look forward to hearing from you!

Please refer to the following resources for more information:

· Florida’s Department of Health’s Corona Virus 24/7 Hotline: 866-779-6121

· Florida’s Department of Health’s Corona Virus Website

· FIU’s Corona Virus Website

· Dealing with Anxiety during social isolation

· Local Hospitals:

o Miami Dade County:

§ Jackson Memorial Hospital:
1611 NW 12th Avenue, Miami, FL 33136

§ Baptist Hospital:
8900 N Kendall Dr, Miami, FL 33176
(786) 596-1960

o Broward County:

§ Memorial Hospital:
3501 Johnson St, Hollywood, FL 33021
(954) 987-2000




Counseling and Psychological Services’ mission is to provide mental health services to students that will facilitate and enhance their personal learning, emotional well-being and academic skills development. CAPS is committed to providing consultation to the FIU community affected by threatened or actual violence and promoting the ability to live a full, rich life.

What To Expect

During the initial appointment, students meet with a therapist to discuss current concerns, gather information about the student’s history, and review recommendations for treatment. The recommended treatment may include individual or group therapy at the Counseling Center or a referral to community providers.

CAPS offers limited, short-term counseling. If you need or prefer long-term or weekly counseling, then an off-campus counselor may be a better fit for you. The Counseling Center does not offer long-term, intensive, or specialized treatment generally required for substance abuse, personality disorders, or severe or chronic emotional difficulties.

Students generally attend counseling appointments that last 30-45 minutes and occur every 2-3 weeks.





If you are in need of immediate services, please call our 24-Hour hotline 305-348-2277 (CAPS) to speak with a licensed clinician.



SHC 270


Hours of Operation 

Monday - Wednesday: 8 AM - 6:30 PM (evening hours after 5 PM by appointment only)
Thursday - Friday: 8 AM - 5 PM

Initial Consultation Hours (Call ahead to reserve a spot)

Monday - Thursday: 9 AM - 3:30 PM
Fridays - Emergencies only



WUC 320


Hours of Operation

Monday - Thursday: 8 AM - 5 PM

Friday: 8:00 AM - 3:00 PM

Initial Consultation Hours

Monday - Thursday: 8 AM - 3 PM

Friday: 8:00 AM - 2:00 PM


Summer Semesters and Break Weeks

Monday - Friday: 8 AM - 5 PM

If you need services after hours, please call 305-348-2277 (CAPS) and press 1 to speak with a counselor.