Counseling & Psychological Services

As we continue to operate remotely, please note:

If you experience an emergency, call police as follows:

· On-Campus FIU Emergency: 305-348-5911.

· Off-Campus Emergency: 911

When scheduling an appointment, please be careful to listen to the instructions when you call. Be ready to give your name, phone number, Panther ID and email address to the receptionist. You may be directed to complete certain forms online.

Your clinician will call before your scheduled appointment to determine your current needs. Your message will be returned in a timely manner. (Note: Calls from CAPS/VEP during remote services may appear to be from a private or blocked phone number.)

We look forward to hearing from you!

Please refer to the following resources for more information:

· Florida’s Department of Health’s Corona Virus 24/7 Hotline: 866-779-6121

· Florida’s Department of Health’s Corona Virus Website

· FIU’s Corona Virus Website

· FIU’s Ask Charlie Website

· Dealing with Anxiety during social isolation


Counseling and Psychological Services’ mission is to provide mental health services to students that will facilitate and enhance their personal learning, emotional well-being and academic skills development. CAPS is committed to providing consultation to the FIU community affected by threatened or actual violence and promoting the ability to live a full, rich life.

What To Expect

During the initial appointment, students meet with a therapist to discuss current concerns, gather information about the student’s history, and review recommendations for treatment. The recommended treatment may include individual or group therapy provided by the Counseling Center or a referral to community providers.

CAPS offers limited, short-term counseling. If you need or prefer long-term or weekly counseling, then a referral to a community provider may be a better fit for you. The Counseling Center does not offer long-term, intensive, or specialized treatment generally required for substance abuse, personality disorders, or severe or chronic emotional difficulties.

Students generally attend counseling appointments that last 30-45 minutes and occur every 2-3 weeks.



To make an appointment with us, please call:

305-348-2277 (CAPS)

Appointments will be held over the phone or by videoconference (through a HIPAA-compliant platform).



If you are in need of immediate services, please call our 24-Hour hotline 305-348-2277 (CAPS) to speak with a licensed clinician.



SHC 270


Remote Hours of Operation 

Monday - Friday: 8 AM - 5 PM




WUC 320


Remote Hours of Operation

Monday - Friday: 8:00 AM - 5:00 PM