Online Self-Help

Welcome to Counseling and Psychological Services (CAPS) online. We are dedicated to providing quality services to our online student population.

As a department within the Division of Student Affairs, CAPS makes every effort to help you have a rewarding and successful university experience.  Our online student population continues to grow every year and CAPS is committed to expanding our services to reach you!

CAPS Online seeks to advance Counseling and Psychological Services’ mission through the use of an online medium to provide mental health resources to students that will facilitate and enhance their personal learning, emotional well-being, and academic skills development, contributing to their success at FIU.

In particular, CAPS Online strives to supply online-only and hybrid students with services and resources that are comparable to those made available to in-classroom students. We recognize that this endeavor is critical to ensuring that the mental health needs of all FIU students are exceptionally supported as they pursue their education and become globally-engaged citizens.


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If you are in need of immediate services, please call our 24-Hour hotline 305-348-2277 (CAPS) to speak with a licensed clinician.



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Hours of Operation 

Monday - Wednesday: 8 AM - 6:30 PM (evening hours after 5 PM by appointment only)
Thursday - Friday: 8 AM - 5 PM

Initial Consultation Hours (Call ahead to reserve a spot)

Monday - Thursday: 9 AM - 3:30 PM
Fridays - Emergencies only



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Hours of Operation

Monday - Thursday: 8 AM - 5 PM

Friday: 8:00 AM - 3:00 PM

Initial Consultation Hours

Monday - Thursday: 8 AM - 3 PM

Friday: 8:00 AM - 2:00 PM


Summer Semesters and Break Weeks

Monday - Friday: 8 AM - 5 PM

If you need services after hours, please call 305-348-2277 (CAPS) and press 1 to speak with a counselor.