Faculty and Staff

Referring a Student

Faculty and staff have a unique relationship with students and are often the first to notice changes in behaviors, attitudes and academic performance that may indicate a student in distress.

If you have a student who you think should seek help, follow these steps to connect them with CAPS:

  1. Recommend CAPS to the student. Hand the student one of the brochures if you have one available or direct them to this website.
  2. Determine the student's willingness to go to the center
  3. Reassure the student that it is an act of strength to ask for help
  4. Dispute the myth that only “crazy” people go for counseling
  5. If you know one of our staff members, you may refer the student to that particular counselor (if the person is available at the time)
  6. Explain that a CAPS clinician will gather information and help figure out what type of help the student needs. Assure the student that the content of the discussion will not be disclosed to you, or other faculty or staff members.
  7. You may also call Counseling and Psychological Services while the student is in your office to facilitate making an appointment (305-348-2277 or 305-FIU-CAPS). If you feel an emergency or crisis situation is involved, please state this directly. Same-day emergency appointments are available.
  8. If possible, walk the student to Counseling and Psychological Services office, located in SHC 270 at MMC or WUC 320 at BBC.

If you have additional questions or are unsure about the student, please call and consult with us. If the student is a threat to others, call the FIU Police Department at 305-348-5911.

Students who display disruptive behavior can also be reported to Student Conduct and Conflict Resolution office for conduct action.

Classroom Workshops

  • The staff of the FIU Counseling and Psychology Service sponsors a series of workshop throughout the year to enhance students' personal and academic skills. Topics include:
  • Assertiveness
  • Communications
  • Conflict resolution
  • Decision making skills
  • Depression
  • Diversity
  • Goal Setting
  • Managing anger effectively
  • Managing test anxiety
  • Parenting skills
  • Relationship / intimacy building
  • Self esteem
  • Stress management
  • Study strategies
  • Suicide prevention or awareness
  • Time management
  • Women in transition

To request a workshop, please fill out a request form or call the center at 305-FIU-CAPS at MMC or 305-919-5305 at BBC.

Request Form





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SHC 270


Hours of Operation

Monday - Wednesday and Friday: 8 AM - 5 PM
Thursday: 8 AM - 5 PM

Same Day Consultation Hours

Monday - Thursday: 9 AM - 3:30 PM


WUC 320


Hours of Operation

Monday - Thursday: 8 AM - 5 PM

Friday: 8:00 AM - 3:00 PM

Same Day Consultation Hours

Monday - Thursday: 8 AM - 3 PM

Friday: 8:00 AM - 2:00 PM

Summer Semesters and Break Weeks

Monday - Friday: 8 AM - 5 PM

If you are having an emergency after hours, please call our offices and press 1 to speak with a counselor at our answering service.