Employment

The Wellness & Recreation Center - MMC provides great opportunities for student work experience.

Each year, the Center employs a diverse staff of over 200 OPS (hourly) student employees who serve as membership assistants and leads, weight room attendants, facility care staff, lifeguards, group fitness instructors, personal trainers, Intramural (IM) Sports supervisors & officials, sport club supervisors, and building supervisors.

Because jobs with the Wellness & Recreation Center are so popular, applications for most positions are only accepted during certain periods. 

Positions requiring special skills and/or certifications (i.e. lifeguard, group fitness instructor, or personal trainer), will be posted on an as-needed basis.

The instructions are as follows:

1. Go to careers.fiu.edu
2. Click on Perspective Employees
3. In the search bar type in the desired job ID number or title and click on the job
4. The last step is to click on the apply for job link in the top right corner

Questions about working at the WRC? Please email wrc@fiu.edu.

Student Position Descriptions

• Building Supervisor

  Employees who have been employees by the Department for more than two consecutive semesters received outstanding evaluations, and have demonstrated leadership, quality customer service skills, and the ability to make pro-active decisions will have the opportunity to apply for a Building Supervisor position when the position is open.

  Responsibilities include, but are not limited to:

  • Oversee all Customer Service and Weight Room Attendants.
  • Assist with the facility coordination of all special events/employee orientation each Fall.
  • Knowledge of operational policies and procedures for both Customer Service and Weight Room Attendants on a daily basis.
  • Frequent inspection of equipment and facility.
  • Address emergency situations in the facility and coordinate the appropriate response.
  • Complete daily use reports and other statistics.
  • Give tours of the facility to prospective members and/or guests.
  • Responsible for opening/closing the WRC when on those shifts.
  • Assist with the training and evaluation of all Customer Service and Weight Room Attendants.
  • Assist with the hiring of new employees each semester by reviewing applications and interviewing.
  • Z-out registers at Welcome/Membership Desk and Pro-Shop.
  • Reporting mechanical, maintenance, and custodial issues.
  • Promotion and enforcement of all Wellness & Recreation Center policies and procedures.
• Membership Assistant

  Membership Assistants (MA’s) hold customer service roles inside of the WRC. MA’s are
  responsible for answering telephones, sell and cancel memberships, answer membership
  related requests, program registration, and sell personal training packages.

  Duties:
  

  • Provide top-notch customer service inside of the WRC at both front desks.
  • Greet members and guests, swipe identification cards, answer calls, direct calls and provide general Wellness & Recreation information and services to members, guests, and visitors.
  • Process new memberships for faculty, staff, alumni, and other qualified individuals and sales through CSI software.
  • Register individuals for various programs and services, including Adventure Recreation trips, workshops, and personal training packages.
  • Provide troubleshooting customer service support for problematic membership situations and/or conflict resolution.
  • Promotion and enforcement of all Wellness & Recreation Center policies and procedures.
  • Be knowledgeable of all programs and services offered.
  • Assist with event support responsibilities including setup and breakdown.
  • Process membership cancellations and assist in locker cleanouts and maintenance.
  • Understand and demonstrate competencies in the department Emergency Action Plan.
  • Tabling at special events.
  • Makes sure all televisions are turned on before opening shifts and turned off after all closing shifts.
• Membership Lead

   Qualifications: 

  • Has shown proven dedication and work ethic as a membership assistant for at least one full Fall or Spring semester.
  • Can be trusted to lead the membership staff when the assistant director is not available.
  • Can work well under pressure with quick decision-making and high-level of quality customer service at all times.

   
  Duties: 
  

  • Ensure front desks are stocked with necessary forms and stationery.
  • Keeps track of necessary paperwork in organized folders and binders.
  • Troubleshooting problems while on shift.
  • Update staff weekly with any protocol changes and necessary news via weekly updates. 
  • Assist membership assistants on the floor when necessary. 
  • Enforce rules and policies involving staff-discipline where necessary.
  • Respond to emails on recmem@fiu.edu
  • Handle any member concerns and issues before escalating to an assistant director.
  • Create and update work schedules.
  • Assists with the hiring process and interviews of membership assistants.
  • Trains new membership assistants.
  • Approve any membership shift change requests.
  • Input any program or membership changes on CSI.
  • Assist in the hiring and training processes of new membership assistants.
  • Devise ideas/ ways to make the tasks of membership assistants easier or less complicated.
  • Prepare and administer monthly quizzes.
  • Provide Facilities with any locker changes, cleanups that need to be made on a weekly and semester basis.
  • Accomplish any other job-related duty provided by the director or assistant director.
• Marketing Assistant

  Qualifications:

  • Must complete 4-hour Marketing Boot Camp which includes essentials of
    benchmarking, copywriting, photography, and graphic design.

   

  Duties:

  • Work with assistant director in establishing a marketing plan and deliverables in a timely
    matter.
  • Make sure social media channels are updated each week (Instagram, Twitter, Facebook)
  • Use a social media content calendar to plan a weekly strategy.
  • Assist with marketing responsibilities at the WRC including:
    - Photography
    - Photo Editing
    - Videography
    - Video Editing
    - Copywriting
    - Graphic Design
  • Interview members, Intramural champions and write stories for recreation.fiu.edu
  • Assist with tabling responsibilities at the university and the community level.
  • Input special WRC events on the main university calendar and PantherConnect
  • Assist with writing e-mail blasts and press releases.
• Facilities Operations Student Assistant

  Facilities Attendants (FA) hold customer service roles inside of the WRC and at our satellite facilities. FA's are responsible for ensuring the safety of users, enforcing policies, and providing exceptional customer service.

  Job duties for FA's include, but are not limited to:

   Exercise Areas
  

  • Provide safe and effective instruction of all cardiovascular and weight training equipment.
  • Regularly wipe-down/clean all fitness equipment, mats, accessories, mirrors, etc.
  • Offer assistance and spotting (if appropriately trained) to patrons.
  • Re-rack weights and plates and ensure that patrons are doing the same.
  • Assist with group fitness classes as needed (check-in, set-up, etc.).
  • Provide the first response to injuries and /or emergencies.
  • Report any accidents, unsafe conditions, or problems to the appropriate staff member.

   

   Pro Shop

  • Perform various laundry services (i.e. receiving/issuing laundry bags, folding towels).
  • Accountable for retail sales, handling money, and cash register transactions.
  • Issue sports equipment to students and WRC members with valid IDs.
  • Responsible for inventory control of Pro Shop items to include energy bars, drinks, apparel, toiletries, etc.

  Application process: Open

• Intramural Sports Supervisor

  The Intramural (IM) Sports Supervisor is the lead on-site manager for whatever sports activity is being provided.

  Responsibilities include, but are not limited to:

  • Oversee all IM Sports activities, participants, and student employees. IM Supervisors are assigned supervision hours and will perform other reasonable duties as specified by the Assistant Director for Competitive Sports and/or the Competitive Sports Coordinator.
  • IM Supervisors have the complete authority to handle problems, injuries, or any special situations during Intramural competition.
  • IM Supervisors are required to attend all meetings and training clinics conducted by the Intramural Sports Program.
  • The IM Supervisor is charged with the responsibilities of ensuring that all participants are properly checked in and eligible to play, maintaining orderly conduct on the court or field to which he/she is assigned, properly check equipment out to the participants, and will perform other reasonable duties as specified by the Assistant Director for Competitive Sports and/or the Competitive Sports Coordinator.
• Intramural Sports Official

  Intramural (IM) Sports Officials are the backbone of all intramural contests.

  Responsibilities include, but are not limited to:

  • The Intramural Sports Official shall, to the best of his/her ability, officiate and/or keep accurate records and score off those contests sponsored by the Wellness & Recreation Center, in accordance with the rules of the sport and the regulations of the department.
  • The IM Official is charged with the responsibility of maintaining orderly conduct on the court or field to which he/she is assigned, and will perform other reasonable duties as specified by the Assistant Director for Intramural & Club Sports, Intramural Sports Coordinator/Graduate Assistant, and the Intramural Sports Supervisors.

   

  Qualifications

  • Anyone who wishes to become an Official must attend preseason clinics and pass the sport-specific test(s) for each sport he/she wishes to work. The clinics provide a comprehensive review of the rules for the sport and the mechanics necessary to effectively administer the rules. The preseason clinics will consist of multiple 1 - 2-hour rules and mechanics sessions, and possibly scrimmage games. One-on-one training at game sites will occur throughout

   

  Application process: Open, please attend referee clinics for more information.
  

• Field Ops
  Competitive Sports Field Operations Assistant 

  Position Details 

  The Competitive Sports Field Operations Assistant assists the Competitive Sports Coordinator and Graduate Assistant with the administration, supervision, and maintenance of the WRC North & South Turf Field.

  The Competitive Sports Field Operations Assistant must have effective communication skills (both verbal and written), demonstrate good judgment when enforcing policies, and be responsible.

  Additionally, the Competitive Sports Field Operations Assistant must be able to work a flexible schedule including weekday and weekend days and nights. 

  Job Duties & Responsibilities 

  • Promote and maintain cleanliness and appearance of WRC Turf Field facilities 
  • Provide quality facilities & exceptional customer service 
  • Enforce WRC Turf Field policies 
  • Provide field maintenance & custodial services 
  • Coordinate the setup and takedown of IM Sports and Sports Clubs equipment 
  • Check Panther ID cards of all individuals entering the WRC North & South Turf Fields 
  • Ensure a safe environment for participants and employees 
  • Move bleachers, goals, and other sports equipment 
  • Paint field lines for IM Sports and Sport Clubs 
  • Track participant usage 
  • Maintain equipment inventory 
  • Monitor and supervise field usage 
  • Conduct random ID/roster checks at Sport Clubs practices as needed 
  • Assist Athletic Trainers in the transport of equipment to field sites 
  • Facilitate equipment check-out process 
  • Coordinate EAP’s for outdoor facilities 
  • Attend all meetings and training 
  • Perform other duties as assigned by the Competitive Sports Coordinator 

  
   
  

  Requirements & Qualifications 

  • FIU-MMC student 
  • CPR/AED certification or ability to attain it within the first week of employment (certification available through the WRC) 
  • Ability to handle maintenance equipment (i.e. brooms, rakes, utility vehicles) 
  • Ability to lift and move heavy equipment 

  
  
• Lifeguard

  Lifeguards have the skills and knowledge needed to prevent and respond to aquatic emergencies. They recognize emergencies, respond quickly and effectively to emergencies, and prevent drowning and other incidents. They maintain a safe, fun, and enjoyable recreation atmosphere.

  Responsibilities include, but are not limited to:

  • Learn how to identify the behaviors of a distressed swimmer and an active or passive drowning victim.
  • Understand the general procedures for a water emergency when rescuing a victim.
  • Demonstrate how to perform equipment-based rescues.
  • Be familiar with how to give first aid and how to care for breathing and cardiac emergencies.
  • Know to recognize and care for possible head, neck, and back injuries.
  • Lifeguards must always come to work at least 30 minutes prior to each opening shift to check all pool operations, check chemicals, and skim the pool.

   

  Qualifications

  • Lifeguard Training (including Standard First Aid) - 3 years
  • CPR for the Professional Rescuer - 1 year
  • Instruction experience preferred

   

  Application process: Open

• PantherFIT Group Fitness Instructor

  PantherFIt Group Fitness Instructors are certified by a national accrediting association in an area(s) of group fitness and are hired to instruct classes in a safe, healthy, and enjoyable manner. Instructors not only must apply in writing but must also audition their skills for the Assistant Director for Fitness Programs prior to hiring. 

  Responsibilities include, but are not limited to:

  • Provide instruction for safe, structured, and effective fitness classes.
  • Assist with the cleaning and maintenance of fitness studios and equipment. 
  • Substitute fellow instructors’ classes as needed.
  • Assist with fitness-related events throughout the semester.
  • Offer useful, tactful, and safe fitness advice to participants.

   

  Requirements: 

  • A current group fitness certification from a national accrediting association and/or licensure from a company. Instructors of yoga, Pilates, and martial arts are exempt from the general group fitness certification requirement due to the extensive training necessary to reach the instructional level.
  • A current CPR/FA/AED certification.
  • A satisfactory audition.

   

  Interested individuals should send an email indicating intent and contain a professional resume to Lindsey Meeks (Lmeek002@fiu.edu).

• PantherFIT Personal Trainer

  PantherFIT Personal Trainers are certified by a national accrediting association in personal training and will strive to:

  • Serve the students, faculty, and Wellness and Recreation Services members in quality personal training services.
  • Execute safe and effective training in order to accommodate a variety of client needs.
  • Act as an example of health and wellness, FIU trainers will strive to showcase exemplary lifestyles that encourage those around them toward improved health and wellness.

   

  Responsibilities include, but are not limited to:

  • Possessing a strong working knowledge of basic weight lifting techniques, weight-loss intervention methods, and safety protocols.
  • Maintaining a respectful attitude toward the goals of all clientele throughout the duration of any training sessions.
  • Acting as a model employee of the Wellness and Recreation Services Department by adhering to all WRC policies and procedures and ensuring clients do as well.
  • Arriving at sessions prepared with a plan to assist clients in reaching their goals.
  • Arriving at appointments in a timely and professionally attired manner.
  • Determining a realistic, structured exercise program specific to each of your client(s) that will help them achieve their fitness goals.
  • Implementing strong interpersonal communication skills in order to effectively communicate with clientele as well as supervisors.
  • Maintaining a consistent work schedule.
  • Attending monthly personal trainer meetings and professional development in-services.

   

  Requirements:

  • A valid, nationally-recognized Personal Training Certification such as ACSM, NCSF, ACE, or equivalent.
  • A valid CPR, First Aid, and AED certification.

   

  Applications are always accepted and interested individuals should send an email with a professional resume to Lindsey Meeks (Lmeek002@fiu.edu).

Events

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